Summer Student- System Support Analyst

Overview

Are you a student looking to gain hands‑on IT experience, build professional technical skills, and make a meaningful impact over the summer? Join Innovation Credit Union as a System Support Analyst – Summer Student !

Our System Support team keeps Innovation running smoothly by ensuring staff have the technology, tools, and support they need to serve our members. As a summer student, you'll contribute to real IT operations, strengthen your troubleshooting and analytical skills, and work with a collaborative tech-forward team dedicated to continuous improvement.

Responsibilities

• Provide first‑level technical support to Innovation employees, resolving issues related to hardware, software, digital tools, and system access.
• Troubleshoot and escalate IT service requests through our ticketing system, ensuring timely follow‑up and excellent internal customer service.
• Assist with device setup, configuration, deployment...