Supervisor Accounts Receivable Bilingual

Supervisor Accounts Receivable Bilingual

Job Description

Your role

The Accounts Receivable (AR) Supervisor oversees and supports the AR Advisors and AR Clerks by providing leadership, operational guidance, and coaching. This role ensures the accurate and timely processing of receivables, manages escalated issues, and collaborates closely with the AR Manager to enhance team performance, improve process efficiency, and promote continuous improvement.

Here is an overview of the main responsibilities

• Demonstrate a consistent commitment to service excellence in all interactions.
• Serve as the primary point of contact for escalated inquiries from AR Advisors and AR Clerks.
• Provide day-to-day supervision, mentoring, and coaching to assigned team members.
• Support the onboarding, training, and ongoing development of AR Advisors and AR Clerks.
• Monitor workload and ensure service ...