Job Description
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Nova Cannabis Inc. is a national cannabis retailer operating under the Value Buds banner. Our mission is simple: deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations, at everyday low prices.
Role And Responsibilities
The Supervisor role includes, but is not limited to:
Customer Offering
- Deliver exemplary customer service by creating a welcoming and positive atmosphere.
- Greet customers as they enter the store and guide them to products when required.
- Educate, advise, and suggest cannabis products based on customer needs, ensuring all recommendations prioritize safe and responsible consumption.
- Resolve customer complaints in the absence of management and ensure management is informed of all incidents. <...
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