Supervisor, Collections

Description

The Supervisor position will be responsible for managing the current collections team and running the day-to-day collections operations. The Collections Account Managers will report directly to this position. In addition to the collections team management the supervisor will also be responsible for the collection’s dialer operation, including the dialer strategy review and effectiveness. The collections supervisor will facilitate reporting and analytics for collections function. This position will work closely with the Management team in Fin Ops & RBA Operations Leaders to create strategies and processes that strongly align with the organizational objectives

Qualifications

• 3 years of collections experience, with auction-related experience as an asset.
• Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
• Strong analytical and problem-solving abilities.