Supervisor Confirmation Officer

PRINCIPAL OBJECTIVE OF POSITION

Provide support to Sales Department and Confirmation officers by reaffirming buyer understanding of presentation subject matter and program information. Supports Contract Administration by verifying/witnessing clients' signatures and fulfilling buyer side escrow closing for on-site purchases.  Assists the Settlement officer who is the company's representative/agent whom processes closing document/contracts with customer; whilst ensuring that customer in full understanding of the product.

WORKING RELATIONSHIPS

Reports To: Post Sales Recording Manager

Interfaces With: Sales Management, Sales Staff, Document Processing Staff, Quality Assurance Manager

MAJOR DUTIES AND RESPONSIBILITIES

Verifies contracts – the Settlement Officer provides accurate and timely purchase settlement with owners; explaining clauses in contracts, answering questions related to the same. Initiates welcome calls – the Settl...