Supervisor, Customer experience Center

Supervisor, Customer experience Center page is loaded## Supervisor, Customer experience Centerlocations: Edmonton, AB - 118 Ave. - Customer service - CECtime type: Full timeposted on: Posted Todayjob requisition id: R The primary purpose of this position is to lead, coach, and manage a successful team of Customer Experience Representatives (CERs) in achieving operational and sales excellence. The Supervisor is responsible for driving team performance according to Air Liquide Canada's 3C's of Customer Service, promoting profitable sales growth through effective team management, and ensuring the highest level of customer experience delivery by delivering on relevant KPI’S. This role acts as the primary point of contact for complex escalations, technical issues, and special requests, serving as a mentor and operational leader within the CEC.At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, pa...