Job Description
Join Us as a Supervisor - Customer Service Ambassador
Join Our Team as a Supervisor - Customer Service Ambassador
Location: Melbourne- Tullamarine
Type: Full-Time
Role Purpose: Are you a dynamic leader with a passion for customer service? We're seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote the SkyBus service as the preferred transport option over taxis and Ubers.
Key Responsibilities:
- Manage day-to-day operations of the CSA team, ensuring quick support and transportation information for customers.
- Allocate resources and manage headcount to meet business operations and contractual performance measures.
- Collaborate with the health and wellbeing team to address long-term absences and support return-to-work processes.
- Assist in the recruitment and selection of new...
Apply for this Position
Ready to join SKYBUS? Click the button below to submit your application.
Submit Application