Supervisor Customer Service & Lost Pet Recovery

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary

PetPlace is seeking a Supervisor, Customer Service & Lost Pet Recovery who will report to the Director, Sales & Service. The Supervisor, Customer Service and Lost Pet Recovery oversees planning, directing, managing, and evaluating team performance to ensure customers are receivin...