Supervisor - Dedicated Operations

Responsibilities

: • Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs. • Ensure accurate and timely submission of payroll in compliance with company standards. • Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies. • Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality. • Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs. • Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives. • Other projects and tasks as assigned.