Job Description

 ✔️  Job Title

Supervisor, Global Customer Support

 ✔️  Location

수원시 영통구 (광교역 주변)

 ✔️  About Client

글로벌 전자 부품 유통사

 ✔️ Position Overview:

The Supervisor, Global Customer Support, oversees and develops Customer Support representatives to ensure top-level service. This role supports daily team operations, meeting department goals and managing workload quality and quantity.

✔️ Responsibilities:

  • Supervise team, define tasks, and set timelines to meet business objectives and KPIs.
  • Make decisions based on policies, procedures, and past experience.
  • Train new team members and provide mentorship through training, coaching, and team building.
  • Receive guidance from the next-level manager.
  • Manage quality logs and evaluate team performance.
  • Oversee team priorities, ensuring deadlines and KPIs are met.

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    Job Details

    Location
    Gimpo-si, Gyeonggi-do, South Korea
    Job Type
    정규직
    Category
    Other-General
    Posted Date
    February 06, 2026
    Deadline
    March 18, 2026