Job Description

Title

Operations Supervisor

People and Performance Management

  • Ensure new employees are oriented to the organization, its policies, facilities, etc.
  • Ensure all work is completed according to established policies, procedures, and standards
  • Facilitate Employee Training and Development
  • Manage individual and team scorecard per month
  • Monitor, assess and provide feedback about employee’s performance
  • Provide ongoing guidance to employees in the forms of ongoing coaching and mentoring
  • Conduct performance appraisal on a regular basis and participate in annual review process
  • Develop and implement PIP if performance is not adequate
  • Approve and monitor daily team attendance
  • Oversee, and as needed, support staff in activities to ensure timeliness and accuracy of relative output
  • Support and drive employee engagement and corporate social responsibility initiatives

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