Supervisor I, Operations Management

Accountabilities

• Participate in structured onboarding and training programs covering sales operations, enablement tools, and leadership fundamentals.
• Shadow current Sales Supervisors and participate in peer mentorship and observation sessions.
• Complete role‑specific simulations and assessments for SDR, AM/AE, and Lead Gen functions.
• Learn to manage day‑to‑day operations of a sales team, including performance monitoring, coaching, and reporting.
• Understand and apply sales enablement tools such as CRM platforms, Gong, and Power BI dashboards.
• Collaborate with Sales Trainers and Segment Managers to support team readiness and productivity.
• Assist the Sales Manager/RSM in achieving sales goals and objectives by implementing and revising sales strategies and by directing and motivating the sales team (New Business and/or Retention).
• Implement sales and marketing campaigns: ensure data accuracy and com...