Job Description
- Direct and manage the work of cleaning personnel in hotels, hospitals, schools, colleges, and other organizations.
- Assign work duties, evaluate performance, and train new personnel in cleaning procedures, equipment operation, and safety protocols.
- Handle housekeeping-related complaints and customer service concerns, resolving issues efficiently.
- Maintain inventory records for cleaning supplies and equipment; may handle the purchasing of materials and equipment maintenance services.
- Track room check-out and check-in schedules to assign cleaning tasks effectively.
- Supervise the housekeeping department, ensuring high standards of cleanliness and operational efficiency.
- Ensure that communication and leadership skills are utilized effectively to manage the team and maintain service quality.
Skills Required
Team Leadership, Customer Service, Inventory Management
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