Supervisor Managed Services

Ankura is a team of excellence founded on innovation and growth.











Position Responsibilities









+ Manage multiple teams across operations



+ Own delivery for AML/KYC/EDD projects



+ Oversee hiring, training, and performance management



+ Support client engagement and governance reporting



+ Supervise daily activities of analysts and investigators.



+ Ensure SLA and KPI adherence across team output.



+ Coach and develop junior staff.



+ Act as escalation point for complex cases.



+ Demonstrates the ability to complete Anti-Money Laundering (AML)/Fraud alert reviews and/or EDD case investigations as needed.



+ Monitor and stay current with BSA/AML and OFAC regulatory, industry developments, and best practices.
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