Supervisor of Case Management

Career Opportunities with SCM Associates

Current job opportunities are posted here as they become available.

The Supervisor of Case Management has the responsibility of helping to recruit, interview, train, coach, and manage the Case Management staff. The Supervisor of Case Management will work closely to support the Manager of Case Management in leading the Case Management team, specifically with regards to the SCM Complex Case Managers and Administrative Assistant teams.

Responsibilities and Duties

Responsibilities include the following:

• Manages case management staff, ensuring compliance with policies, performance standards, and providing guidance on counseling decisions.
• Monitor and manage the timeliness, accuracy, and quality of case management reports.
• Review and edit case reports, delivering constructive feedback to case managers.
• Maintain and update departmental policies and procedures, and ensure timely sta...