Job Description
We are looking for a Supervisor, Operational Support to join our growing team! The Supervisor, Operational Support is responsible for leading and developing cross-functional operational teams that may include Project Managers, Buried Service Wire (BSW) Designers, BSW Field Technicians, and/or dispatch and workload management functions. This role ensures operational excellence, timely completion of customer work, effective capacity utilization, and a consistently high-quality customer experience. The Supervisor operates in a fast-paced, high-volume environment, leads teams through change, manages escalations, and applies data-driven decision-making to improve performance, efficiency, and customer outcomes.
As Supervisor, Operational Support, your duties and responsibilities will include:
People Leadership & Performance Management
- Directly supervise and manage teams of up to 15–20 employees acro...
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