Supervisor, Operations Control Centre (OCC)

Job Description

Role Details

Position title: Supervisor, Operations Control Centre (OCC)

Reports to: Senior Manager, Operations Control Center (OCC)

Department: Operations & Maintenance

Direct Reports: OCC Control Room Operators

Job Summary

The primary function of the OCC supervisor is to oversee and supervise the control room operators as well as the general day to day operations of the room. Overssee connecting new operating facilities into the OCC monitoring system and processes, provide employee training (ongoing and special training days) for systems and software used in the OCC, participate in NERC compliance audits and reviews. Drive and contribute to continuing documentation efforts within the OCC.

Main Responsibilities

• Oversee staff: Supervise all Control Room Operators within the control centre. Ensuring employee engagement and career growth for all with...