Job Description
- Direct and manage the work of cleaning personnel in various environments such as hotels, hospitals, schools, and other facilities.
- Assign work duties to cleaning staff, evaluate performance, and ensure adherence to policies and procedures.
- Train new personnel in cleaning procedures, safety protocols, and the operation of maintenance equipment.
- Handle customer complaints and housekeeping-related concerns, resolving issues promptly and efficiently.
- Maintain accurate inventory records of cleaning supplies and equipment, and manage the purchasing process.
- Track room check-out and check-in schedules to assign room cleaning tasks effectively.
- Supervise housekeeping operations, ensuring the team meets cleaning standards and deadlines.
- Ensure good communication and leadership skills are used to manage the team and maintain service quality.
Qualifications:
- Experience in managing a housekeeping team.
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