Job Description

  • Direct and manage the work of cleaning personnel in various environments such as hotels, hospitals, schools, and other facilities.
  • Assign work duties to cleaning staff, evaluate performance, and ensure adherence to policies and procedures.
  • Train new personnel in cleaning procedures, safety protocols, and the operation of maintenance equipment.
  • Handle customer complaints and housekeeping-related concerns, resolving issues promptly and efficiently.
  • Maintain accurate inventory records of cleaning supplies and equipment, and manage the purchasing process.
  • Track room check-out and check-in schedules to assign room cleaning tasks effectively.
  • Supervise housekeeping operations, ensuring the team meets cleaning standards and deadlines.
  • Ensure good communication and leadership skills are used to manage the team and maintain service quality.

Qualifications:

  • Experience in managing a housekeeping team.

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