Job Description

Responsibilities:


Assist in establishing and implementing departmental initiatives.
Develop and coach team members in skills and processes to promote quality.
Expert knowledge in accounts receivable follow up/team processes and procedures.
Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
Manage and monitor the transaction of all uncompensated care performance indicators including, but not limited to: Charity, Bad Debt, Paro, and Uninsured discounts.
Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
Establish working relationship with on and offshore counterparts; serve as a liaison between...

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