Job Description

Reports to: Director on Shift, Operations Director, Operator

Job Purpose:

The Supervisor manages daily operations in the Back of House (BOH) or Front of House (FOH) to ensure efficient, high-quality service for guests. They lead the entire shift, overseeing staff, addressing issues, and maintaining standards of safety, cleanliness, and guest satisfaction.

Key Responsibilities:

  • Shift Leadership: Oversee the entire shift, ensuring smooth and efficient operations across all areas.
  • Problem Resolution: Proactively address issues, preventing operational bottlenecks and maintaining consistent service flow.
  • Team Accountability: Enforce company policies (Rincon Handbook) and operational standards (Pathway), holding team members accountable for their responsibilities, and communicating operational expectations. 
  • Safety Oversight: Maintain...

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