Job Description
Reports to: Director on Shift, Operations Director, Operator
Job Purpose:
The Supervisor manages daily operations in the Back of House (BOH) or Front of House (FOH) to ensure efficient, high-quality service for guests. They lead the entire shift, overseeing staff, addressing issues, and maintaining standards of safety, cleanliness, and guest satisfaction.
Key Responsibilities:
- Shift Leadership: Oversee the entire shift, ensuring smooth and efficient operations across all areas.
- Problem Resolution: Proactively address issues, preventing operational bottlenecks and maintaining consistent service flow.
- Team Accountability: Enforce company policies (Rincon Handbook) and operational standards (Pathway), holding team members accountable for their responsibilities, and communicating operational expectations.
- Safety Oversight: Maintain...
Apply for this Position
Ready to join Chick-fil-A? Click the button below to submit your application.
Submit Application