Job Description

Position Summary:

Supervise Testing Services operations including frontline operations, exam proctoring, and the test management system.

Required Qualifications:

  • Bachelor’s degree.

  • Banner user experience.

  • Knowledge of enrollment processes.

  • Two years of testing or assessment experience.

  • Two years of supervisory experience in higher education.

  • Experience managing department schedules and related logistics.

  • Experience conducting computer-based testing.

    • Required Skills:

  • Strong communication skills (writing, speaking, and non-verbal)

  • Flexibility and ability to rapidly respond to changes

  • Ability to work independently and with a team

  • Ability to remain calm in stressful situations

  • Proficient with Microsoft Office applications

  • Ability to lead and coach team members

  • Ability to commun...

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