Job Description

JOB DESCRIPTION

Job Title

Supply Chain Channel Manager – Online B2B Customers

Job Description

The Supply Chain Channel (Account) Manager is responsible for the end-to-end lifecycle of our online B2B customer segment. This role sits at the intersection of sales and operations, managing everything from initial Order-to-Delivery (OTD) execution to complex claims settlement. You will be the primary advocate for our digital partners, ensuring that supply planning aligns with demand and that contractual service levels are met through data-driven decision-making.


Your role:

  • Order Management & Execution:Oversee the full Order-to-Delivery (OTD) cycle for online B2B accounts, ensuring seamless integration between the web portal and the ERP.Monitor order flow and lead times to ensure Perfect Order fulfillment (Right Product, Right Time, Right Condition).Build and maintain strong relationships with key c...

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