Job Description

**SUMMARY**
The Supply Chain Manager (SCM) handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement. The SCM is the primary transactional based day to day contact and covers the customer service role at plant level. The SCM will play a key role in achieving ProTrans objectives and contribute to identifying, analyzing, and developing supply chain solutions to improve Customer’s experience.
**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Communicate with TL carriers to confirms pickups and deliveries exceptions and perform check calls in ProTrans’ TMS System.
- Identify international routes per supplier/customer and coordinate with transfer, US and MX brokers to secure on time crossing. Notify Customers about any deviation on customs process at the border.
- Responsible to arrange expedite shipment needs of t...

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