Job Description

THE ROLE

Responsible for all aspects of SCM within the business unit, including stakeholder management with the Joint Venture (JV) and strong internal links to regional and global teams.


This role is responsible for three main areas: Customer Service (50%), Demand/Supply Planning (20%) and the S&OP process (30%). Key deliverables being the Global Supply KPI’s (Service, Cost, Cash). This is achieved by close cross-functional collaboration and a strong S&OP process. In addition the role will lead projects as necessary, ensuring successful delivery through collaborative working relationships.


This is a hands-on role ideally suited to someone with a strong SAP/Customer Service/Master Data background wishing to own broader SCM responsibility.

RESPONSIBILITIES

  • Oversee daily customer service operations, ensuring high standards and satisfaction, and serve as the primary contact between distribution and retailers for issue resolution.

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