Supply Chain & Operations Manager

About the Company We are building a next-generation beverage brand rooted in great taste, clean ingredients, and a bold, youth-first attitude. Our vision is to create mass-market products with modern appeal and strong cultural relevance. This is an opportunity to join a fast-growing challenger brand and play a key role in shaping its identity, voice, and growth journey. Role Overview Firki is looking for a hands-on Supply Chain & Operations Manager to manage end-to-end operations. This role will be responsible for procurement, production coordination, logistics, warehousing, and delivery execution, ensuring smooth movement of goods from suppliers to distributors, Modern Trade, and B2B customers. Key Responsibilities Procurement & Production Plan and execute procurement of raw materials, packaging materials, and consumables Coordinate with co-packers / manufacturing partners for production planning and scheduling Track production timelines, yields, shortages, and quality-related escalations Ensure cost control and timely material availability Supply Chain & Logistics Manage end-to-end logistics including PTL and FTL movements Plan and execute appointment-based deliveries for Modern Trade Handle dispatches across Modern Trade, General Trade, and B2B channels Coordinate with transporters, warehouses, and distributors to ensure OTIF deliveries Optimize routes, load planning, and freight costs Warehousing & Inventory Monitor inventory across plants, warehouses, and distributors Ensure FIFO / FEFO compliance for shelf-life-sensitive beverage products Handle stock reconciliation, shortages, damages, and claims MIS & Reporting Own end-to-end MIS including: Procurement tracker Production & dispatch tracker Inventory and aging reports Delivery performance and freight cost analysis Prepare daily, weekly, and monthly dashboards for management Identify gaps and drive continuous process improvements Stakeholder Coordination Act as a single point of contact between procurement, manufacturing, sales, and finance Support sales teams with dispatch planning and availability confirmations Coordinate with finance on GRNs, billing, freight payments, and reconciliations Requirements Desired Candidate Profile 48 years of experience in FMCG / Beverage / Food operations Strong exposure to Modern Trade and B2B supply models Hands-on experience with PTL & FTL logistics and appointment-based deliveries Comfortable working in a startup or high-growth environment Strong command over Excel / Google Sheets; ERP exposure is a plus Execution-focused, detail-oriented, and capable of managing multiple vendors
4–8 years of experience in FMCG / Beverage / Food operations Strong exposure to Modern Trade and B2B supply models Hands-on experience with PTL & FTL logistics and appointment-based deliveries Comfortable working in a startup or high-growth environment Strong command over Excel / Google Sheets; ERP exposure is a plus Execution-focused, detail-oriented, and capable of managing multiple vendors
1-3 years
Procurement & Production Supply Chain & Logistics Warehousing & Inventory MIS & Reporting Stakeholder Coordination 4–8 years of experience in FMCG / Beverage / Food operations Strong exposure to Modern Trade and B2B supply models Hands-on experience with PTL & FTL logistics and appointment-based deliveries Comfortable working in a startup or high-growth environment Strong command over Excel / Google Sheets; ERP exposure is a plus Execution-focused, detail-oriented, and capable of managing multiple vendors