Supply Chain Orchestration Knowledge Expert

The Supply Chain Orchestration Knowledge Expert is a domain and subject matter expert responsible for developing, structuring, and maintaining the messaging and positioning and subsequent knowledge artifacts that power Trace Link's Agentic Orchestration Solutions (AOS) go-to-market execution, field team enablement campaigns, and AI-driven experiences for both the customer personas and TraceLink field teams.

This is a unique role combining industry analysis, supply chain orchestration, product expertise with strategic storytelling, knowledge artifact creation, and curation for executive buyer experiences.

Skills and Qualifications -

• 3 - 8 years in a product management, product marketing, solution consulting, or analyst roles with a specific focus on life sciences manufacturing, logistics, and/or adjacent roles.
• Exceptional writing and presentation skills, especially for senior executive audiences.
• Ability to create clear, structured narratives from ambiguous or highly technical information.
• Experience producing content such as briefs, whitepapers, frameworks, or strategic analyses.
• Ability to develop insights, messaging, positioning, and competitive analyses that support commercial teams.
• Familiarity with large language models (LLMs), conversational AI, or retrieval-augmented systems.
• Experience in structuring and tagging content for AI/ML consumption is a plus.
• Ability to work cross-functionally with Product, Marketing, Sales, Solution Consulting, Value Engineering, and Services teams.

Responsibilities -

• Serve as Trace Link's subject-matter expert for a specific supply chain orchestration supporting Product Marketing, Demand Gen, Content, Sales Enablement, and Sales
• Build a deep understanding of end-to-end processes, personas, pain points, business value, and the life sciences and healthcare supply chains ecosystem.
• Develop strategic narratives, messaging, and positioning of Trace Link products and solutions targeting executive personas - specifically the CIO.
• Build and maintain an LLM-ready messaging framework with modular, metadata-tagged positioning and value narratives.
• Create and maintain a standard set of knowledge artifacts that inform and drive the executive interactions, field team enablement, and LLM-driven experiences.