Job Description

Were Hiring: Support Agent SSI BR/LATAM (Remote Full-Time Based in Madrid) Remote from Madrid Flexible 8-hour shift 1-hour break (5 days/week)

Are you fluent in English & Portuguese? Do you enjoy structured work, cross-functional collaboration and solving operational puzzles? We're looking for a Support Agent to join our SSI team working behind the scenes to bring magical experiences to life across the BR/LATAM region.

What Youll Do

As a Support Agent youll play a key role in supporting our internal teams ensuring that processes run smoothly and details are always on point. Youll manage a variety of administrative and operational tasks:

Internal & Cross-Team Support

  • Keep internal tools (Jira Slack Airtable) updated and organized
  • Coordinate with Producers and Project Managers on day-to-day needs
  • Assist in maintaining visibility across tasks, dead...

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