Support Agent

Job description

Are you our next solution-driven Customer Support Agent who stands out by delivering excellent service within the global operations team? At Transferz, we cater to the diverse needs of thousands of travelers, both corporate and leisure. Become the heartbeat of our Support team by providing premium assistance and top operational quality via our AI-first omnichannel platform.

About the role

Transferz's mission is to provide true peace of mind to all parties involved in ground transportation: travellers, travel brands, and our transfer companies. We operate on a global scale, whilst contributing to local economies. 

As a Support Agent, you'll be part of the Customer Service team within the global Operations department. This department is responsible for keeping our Travellers, Travel brands, and Transfer companies happy; often you are the first line of support to help either one of them out Your responsibilities will include ...