Support Agent

We're Hiring: Support Agent – SSI DACH (Remote, Full-Time | Based in Madrid)
Remote from Madrid | Flexible 8-hour shift + 1-hour break (5 days/week)

We're looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our SSI team—working behind the scenes to bring magical experiences to life across the DACH region, while being based in Madrid.

The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.

What You'll Do

You'll play a key role in supporting our internal teams, ensuring that processes run smoothly and details are always on point. You'll manage a variety of administrative and operational tasks:

Internal & Cross-Team Support

• Keep internal tools (Jira, Slack, Airtable) updated and organized
• Coordinate with Producers and Project Managers on day-to-day ...