Support Agent UKNORDICS

Were Hiring: Support Agent SSI UK/Nordics (Remote Full-Time Based in Madrid)

Remote from Madrid Flexible 8-hour shift 1-hour break (5 days/week)

Are you fluent in English? Do you enjoy structured work, cross‑functional collaboration, and solving operational puzzles? We’re looking for a Support Agent to join our SSI team working behind the scenes to bring magical experiences to life across the UK/Nordics region.

What You’ll Do

As a Support Agent you’ll play a key role in supporting our internal teams, ensuring that processes run smoothly and details are always on point. You’ll manage a variety of administrative and operational tasks:

Internal & Cross‑Team Support

• Keep internal tools (Jira, Slack, Airtable) updated and organized
• Coordinate with Producers and Project Managers on day‑to‑day needs
• Assist in maintaining visibility across tasks, deadlines, and project progress

Operational & ...