Support Analyst Accounting

Job Description

Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support.

In this role, you will be the first point of contact for our clients, delivering professional and confident assistance via phone and email. You’ll combine your accounting knowledge with strong customer service skills to ensure our clients get the most out of our products.

We value team players who work well independently, maintain a positive and open-minded attitude, and contribute to a collaborative and supportive environment.

Key Responsibilities

• Provide frontline telephone and email support to internal and external users.
• Manage and resolve multiple pending cases in our CRM (Salesforce) within set timeframes.
• Assist clients with software installation and co...