Support Analyst

Overview

At Pixaera, we are a passionate team of builders delivering solutions that empower people. We are leveraging AI and gamification to build a vertical platform centered on improving the safety readiness of frontline workers in high risk industries. If you are a doer who thrives in a dynamic, mission-focused environment, join us.

Who are we looking for

We are looking for a motivated and detail-oriented Support Analyst to join our growing team. This is an entry level role designed for someone who is passionate about technology and eager to build a career in the tech industry. As the first point of contact for our customers, you will play a vital role in ensuring their success. You will manage our helpdesk, be a go-to contact for account setups, and act as the bridge between our customers and our technical team. If you love solving problems and helping customers, we want to hear from you!

Key responsibilities

• Ticket Manage...