Support and request handling technician

GMV Tres Cantos, Community of Madrid, Spain

If you dream of being a spy, but you don’t like Martinis, your place is with us! We are expanding our teams in the cybersecurity sector to provide technical office support services. We’ll get to the point; we’ll tell you what’s not on the web.

• Provide second‑level support for incidents and requests related to information security
• Serve as a coordination point between the Group’s technical and functional areas
• Deliver effective and well‑documented responses in accordance with established procedures

• Vocational training graduates with an interest in cybersecurity
• Previous experience and knowledge in Systems and cybersecurity
• Knowledge of defining security procedures (access management, information classification procedures, backup management, etc.)
• English level B2/C1
• ISO 27001 LA certification (preferred)

• Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area
• Flexible start and finish times, and intensive working hours Fridays and in summer
• Personalised career plan development, training and language learning support
• National and international mobility; relocation package available for candidates from another country
• Competitive compensation with ongoing reviews, flexible compensation and discount on brands
• Wellbeing program: health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more
• Recruitment process transparency: telephone and personal contact, face‑to‑face or online; no bank transfers or bank cards requested. If contacted through another process, contact the selection process responsible person
• We promote equal opportunities in recruitment and are committed to inclusion and diversity

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Information Technology and Engineering
• Industries: Software Development, Computer and Network Security, IT Services and IT Consulting

If you have any questions please do not hesitate to contact Sandra Bravo Crespo , in charge of this vacancy.