Job Description

Overview
  • The Support Data Engineer is key to the smooth operation of MUFG’s client and internal reporting systems. 
  • The role will handle failures in production systems and proactively work to ensure stability and improved performance of these systems. 
  • The role requires a professional who is a great problem solver, adaptable to new systems, is calm and efficient under pressure, and can balance quick wins and long-term strategic interventions.
    • Key Accountabilities and main responsibilities Strategic Focus 
  • Timely, efficient, and high-quality investigation and resolution of high impact issues to ensure smooth ongoing operation of the Data and Analytics reporting systems.
  • Monitor, maintain, and optimize data pipelines to ensure consistent data flow and processing.
  • Identify and resolve bottlenecks or inefficiencies in existing data pipelines.
  • Diagnose and resolve data-related issues, such as failed jobs, data inconsistencies, or performance degradation.
    • Operational Management 
  • Investigate bugs, root cause analysis, tune queries and perform peer review.
  • Document investigations and solutions and maintain operational runbooks for common situations and tasks
  • Provide timely support and technical guidance during incident triage by identifying the impact of failures and bugs.
  • Proactively track the health and performance of data systems and pipelines
  • Proactively identify potential issues and address them before they impact production.
  • Work closely with data engineers, data scientists, and other stakeholders to understand data requirements and ensure accurate and timely data availability.
  • Collaborate with development teams to implement improvements and updates to data systems.
    • Governance & Risk
  • Ensure timely completion of activities by adhering with the agreed processes & quality standards.
  • Individual should adhere to data design best practices.
  • Adhere to MUFG’s standards, policies, and procedures.
  • Follow and identify improvements in team’s procedures.
  • The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
    • Experience & Personal Attributes Experience 
  • Overall, 7-10 years of development experience in Visual Studio including SSIS, SSRS, and SSDT
  • 5+ years’ experience writing and tuning SQL queries using SQL Server
  • Strong understanding of Data Warehousing processes and concepts.
  • Experience creating and maintaining reports through SSRS.
  • Experience using the following applications is desirable: Control-M, Jira, ServiceNow and Azure DevOps
    • Personal Attributes
  • Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
  • Practical and simple problem-solving approach to provide timely, practical, and robust solutions
  • Effective Team player with collaborative skills, learning and proactive attitude.
  • Quality orientation with attention to detail.
  • Commitment to continuous improvement.
  • Collaborate and share knowledge with other members of the team to ensure we are always evolving our collective skills and staying on the cutting-edge.
  • Effectively communicate complex technical concepts to non-technical stakeholders and collaborate closely to understand evolving business requirements.

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