Job Description
Scope:
- Deliver flawless application support to Blue Yonder customers by resolving complex solution issues.
- Drive resolution of escalated and complex solution issues in collaboration with multiple Blue Yonder and customer stakeholders.
- Deepen competency on end-to-end solution architecture and relevant SaaS tools OR business processes and industry domain.
- Own customer solution and enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption, and adoption of the service.
Our current technical environment:
- Demonstrates strong technical expertise as required to support concerned solution, for e.g.,
- DBMS (ex: SQL, Oracle) for application support writing, reviewing, and im proving queries, procedures etc.
- Troubleshooting Application issues - Demonstrates strong expertise in contemporary SaaS technical toolsets like AppDyn...
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