Support Engineer 2 - F5,Palo Alto Firewall

Scope:•Core responsibilities include assisting in managing network incidents, handling service requests for prompt resolution, and supporting root cause analyses to implement corrective and preventive measures. As part of the Operations team, you will collaborate with cross-functional teams to address incidents, support feature enhancements, and participate in business-as-usual (BAU) project activities. Our current technical environment: • F5 Load Balancer Skills: Basic administration, iRule Development, SSL Management, and Troubleshooting.
• Cloudflare WAF Management: Experience with WAF operations, including log review, rule fine-tuning, and troubleshooting issue.
• Firewall Skills: Basic Cisco ASA Configuration, Palo Alto NGFW Management, VPN Configuration, and Troubleshooting.
• Switching Skills: Basic knowledge of Cisco & Arista Architecture, vPC, MLAG, and Troubleshooting.
• Routing Skills: Basic OSPF & BGP Configuration and Management, Troubleshooting.
• Packet Ca...