Job Description
Overview
Blue Yonder’s Sr Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes. Individual will work with regional customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction. After an individual attains expertise with the domain, solution and technology, the associate will have an option to work on customer projects in consulting roles (Deploy) as well
**Responsibilities**:
- Act as the initial point of contact for all Blue Yonder TMS Solutions related cases from customers or other internal stakeholders.
- Blue Yonder TMS Solution suite installation and configuration including understanding of associated 3rd party components.
- Proactiv...
Blue Yonder’s Sr Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes. Individual will work with regional customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction. After an individual attains expertise with the domain, solution and technology, the associate will have an option to work on customer projects in consulting roles (Deploy) as well
**Responsibilities**:
- Act as the initial point of contact for all Blue Yonder TMS Solutions related cases from customers or other internal stakeholders.
- Blue Yonder TMS Solution suite installation and configuration including understanding of associated 3rd party components.
- Proactiv...
Apply for this Position
Ready to join Blue Yonder? Click the button below to submit your application.
Submit Application