Job Description

A technology company in Canada is looking for a Support Engineer to strengthen its technical support organization. This position combines technical knowledge with customer service, ensuring a smooth customer experience throughout the product lifecycle. Responsibilities include troubleshooting complex issues, assisting clients with integrations, and documenting solutions to improve efficiency. Ideal candidates will have experience with APIs, MDM configuration, and excellent communication skills. This opportunity is perfect for individuals with a passion for SaaS and technical support.
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