Support Engineer

Support Engineers at Hubstaff strengthen the technical foundation of our Support organization and create a smoother, more consistent customer experience across the entire lifecycle. This role blends technical depth with customer-facing clarity. Support Engineers help prospects and customers adopt Hubstaff efficiently while reducing bottlenecks for Sales, Success, and Support.

Why This Role Matters

Hubstaff has expanded its product feature offering and attracted larger clients, who rely on advanced features such as silent installations, MDM deployment, APIs, and complex integration setups. The sales and success teams often need technical expertise early in the customer journey and require a partner who can diagnose deeper issues quickly and accurately. The Support Engineer serves as the technical bridge between Hubstaff and its customers, accelerating time to value, preventing technical bottlenecks, and ensuring implementations go smoothly.

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