Job Description
R25_
This is a Hybrid position you will have to be in the office 3 x week
Blvd. Manuel Vila Camacho No. 191, Piso 8 Polanco I Sección, Miguel Hidalgo, 11510 Miguel Hidalgo, Distrito Federal
Our NielsenIQ Technology teams are working on deploying Yieldigo - a SaaS based solution for price optimization.
As a Support Engineer, you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Israel, Toronto and Chennai.
Job Description
Full-time
Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
Collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc
Moni...
This is a Hybrid position you will have to be in the office 3 x week
Blvd. Manuel Vila Camacho No. 191, Piso 8 Polanco I Sección, Miguel Hidalgo, 11510 Miguel Hidalgo, Distrito Federal
Our NielsenIQ Technology teams are working on deploying Yieldigo - a SaaS based solution for price optimization.
As a Support Engineer, you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Israel, Toronto and Chennai.
Job Description
Full-time
Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
Collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc
Moni...
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