Support Engineer

Job Description: Java Production Support Engineer (L2/L3)

Experience Level: 2 – 4 Years

Work Schedule: 24x7 Rotational Shifts

Work Location: Pune, Chennai, Bangalore, Hyderabad and Noida

Role Overview

We are seeking a proactive and technically proficient Java Production Support Engineer to join our production operations team. In this role, you will be responsible for ensuring the stability, reliability, and performance of our Java-based enterprise applications. You will handle complex Level 2 (L2) and Level 3 (L3) technical issues, manage critical incidents, and collaborate across high-performing engineering teams to maintain seamless service delivery.

Key Responsibilities

• Production Support & Troubleshooting : Provide end-to-end support for Java applications, identifying root causes of technical glitches and implementing permanent fixes.
• Incident Management: Lead the ...