Job Description

Experience: 3+years

Office Location: Hyderabad (No WFH)

Shift: Rotational Shift

Notice Period: Immediate Joiners only


Primary Skills:


  • OTT/Live Streaming (or) Online Gaming Support Hands-On Experience
  • Fundamental knowledge of AWS technologies and networking concepts
  • Excellent Communicator


Key job functions

  • Execute multiple live streaming broadcasts concurrently; be the sole owner of many live broadcasts for our customers making sure they have the highest quality experience.
  • Work with senior engineers and service teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes
  • Understand technical aspects of streaming video systems and services and correlate a/v defects to root causes.
  • Deliver reports to senior leadership and follow up on post-event tas...

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