Job Description

Job requirement are:

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Good understanding of computer systems, mobile devices and other tech products.
  • Familiarity with remote desktop applications and help desk software
  • Additional certification in Microsoft, SQL servers or Client-Server applications is a plus
  • Team player
  • Fluent English

    • About the job: Panorama is developing BI products in the last 20 years and was one of the pioneer’s company in the BI business.

    The job includes among other:

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

    • Our office is located in Tel-Aviv (Ramat Hachayal).

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