Job Description

Description

We are looking for a Support Engineer to join our team in India. This role is perfect for freshers or entry-level candidates who are eager to start their career in technical support and customer service.

Responsibilities

  • Provide technical support and troubleshooting for customers v
  • Diagnose and resolve customer issues related to software, hardware, and network connectivity.
  • Collaborate with cross-functional teams to escalate and resolve complex technical issues.
  • Document support interactions and maintain detailed records of customer problems and resolutions.
  • Assist in the development of support documentation and FAQs for customers and internal use.

Skills and Qualifications

  • B.Tech , Any Graduate,MBA,MCA
  • Strong understanding of computer systems, mobile devices, and other tech products.
  • Familiarity with network...

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