Job Description
The team supports customers across a wide variety of technologies and platforms. As part of the team, you will play an instrumental role in solving customer-impacting issues and enhancing the quality of our platform.
The team is looking for a Support Engineer who is passionate about improving the customer experience.
and solving problems in a technical way. The candidate should thrives in a fast-paced environment driven by innovation. This role requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
The candidate must be comfortable working across multiple teams to resolve customer-impacting issues and possess the ability to facilitate discussions to troubleshoot issues, remove barriers, drive root cause resolution and follow all possible avenues to get customer issues resolved. They will work closely with engineering teams to not only address customer issues, but w...
The team is looking for a Support Engineer who is passionate about improving the customer experience.
and solving problems in a technical way. The candidate should thrives in a fast-paced environment driven by innovation. This role requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
The candidate must be comfortable working across multiple teams to resolve customer-impacting issues and possess the ability to facilitate discussions to troubleshoot issues, remove barriers, drive root cause resolution and follow all possible avenues to get customer issues resolved. They will work closely with engineering teams to not only address customer issues, but w...
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