Support Engineer (UC4/Automic Specialist)

Project Description:

• Our client, a multi-employer defined benefit pension plan for Ontario that is serving more than 400,000 members who provide valued services at more than 610 employers across Ontario province. Current growing demand for support of mission critical applications requires support function to oversee end of day batches for 9 critical applications, meet set out SLAs (response and resolutions), perform small enhancements to improve stability and efficiency, generate statistics to derive meaningful actions, and provide updates to upper management.
• We are seeking a highly skilled Senior Support Engineer with a deep technical background in UC4 (Automic) Administration and complex infrastructure support. The ideal candidate will have hands-on experience executing Zero Downtime Upgrades (ZDU) and a proven track record of managing large-scale batch automation environments. You will be responsible for ensuring the stability of our automation platf...