Job Description

Job Description:

  • Support Reneal Sales Rep is responsible for renewing and closing contracts in an assigned territory by working proactively with the customer. Develops an account plan to assist in managing accounts. Accurately forecasts support renewals.
  • Engages with the customer’s senior management on a regular basis, educates customers on business practices and associated contractual implications, ensures customer awareness and understanding of applicable elements of the Oracle portfolio.
  • Manages exceptions for customers with issues that may delay or inhibit renewals.
  • Identifies and transfers potential opportunities to sales representatives.
  • Maintain a close relationship with the customer executive community, CIO and his/her directs as a Trusted Advisor.
  • Lead customer satisfaction orchestrating the customer critical situations related to Oracle products as Support and Development proxy.
  • Be an evangelist of Oracle Suppor...

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