Support Services Technician

Essential Functions

Assist screening incoming calls in a professional manner on a multi-line phone system. Take accurate and timely messages for proper routing within the office.
 
Assist with public at front counter. This may involve such duties as issuing licenses and permits as authorized. Refer inquiries outside scope of knowledge and authority to appropriate individuals or agencies.
 
Operate within the Skagit County computer network system including word processing, spreadsheet functions and interdepartmental mail systems.
 
May be assigned as TAC (Terminal Agency Coordinator) for ACCESS. Responsible for coordinating and maintaining WACIC records for State audit.
 
Operate ACCESS computer consoles to make inquiries or entries of relevant law enforcement data such as orders, registrations, identifications, criminal records, warrants, etc.
 
From handwritten drafts or verbal instructions, type or other...