Support Specialist I

Support Specialist I (Entry Level)

Summary: The Support Specialist I provides frontline technical and administrative support to both internal staff and external customers through multiple communication channels, including phone, email, live chat, and internal systems. This role is responsible for delivering timely, accurate, and professional assistance while ensuring a positive customer experience. Support Specialist I, work closely with team members and supervisors to resolve issues efficiently, supports day-to-day administrative functions, and follows established procedures to maintain service quality and compliance. This entry-level position is ideal for individuals eager to develop customer support, technical, and administrative skills while learning company systems, policies, and best practices.

Primary Functions and Responsibilities

• Respon...