Support Specialist L2

Job Description

Provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.

Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients.

Perform systems configurations, troubleshooting systems errors, monitoring, automation, and testing systems performance.

Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.

Monitor Azure Data Factory (ADF) Pipelines and check the correctness of data downloading.

Participate in the development or deployment of new features or enhancements to production.

Offer

Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites.

Office as an option model. You can choose to work remotely or in the office.

Flexibility regarding working hours and your preferred form of cont...